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How to speed-up Web Interface logins 13 June, 2008

Posted by Melvin Porter in Citrix, Web Interface, XenApp/Presentation Server.
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Sometimes the Web Interface login page takes a while to open – this could be due to the fact that background worker processes go idle. Subsequent requests are fast due to the fact that the background worker processes have started. If they are idle for 20 minutes, then they get closed and new logins will once again take a while.

Prevent the background worker processes going into an idle state by doing the following on Windows Server 2003 with IIS 6.0.

Open the IIS Manager  –>  Application Pools  –>  CitrixWebInterface4.xAppPool  –>  Properties –> Untick the checkbox: Shutdown worker processes after being idle for (time in minutes) 

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